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USPS Concern

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Philippines2016
2/17/2016 20:40 EST

I sent 2 mails from Philippines to Florida USA on January 22, 2016. It's almost a month, there is no changes in USPS website. This is what appears in the website of USPS: ORIGIN POST IS PREPARING SHIPMENT (We have received notice that the origin post is preparing to dispatch this mail piece)

January 27,2016 @ 7:48 pm Processed through sort facility in manila central mail exchange center air Manila.

Until now it didn't move. I called USPS and no help from them. Does anyone have this kind of trouble before? I really need that document to get to the Destination. Can anyone here tell if the package has been shipped or will that package arrive at the destination? The receiver told me that they have not received the package.

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OhChuts
2/17/2016 21:03 EST

The USPS tracking service is very unreliable. I have always received an item sent to me via USPS before its tracking service can tell me when to expect it.
Their delivery service is good ... tracking is worthless.

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Philippines2016
2/17/2016 23:25 EST

I sent another package on February 4, 2016 and the package was delivered already with the same receiver . My problem is the first 2 packages because it has been more than 3 weeks and the receiver have not receive it. I have no idea how to trace those two packages because the USPS told me that they can't help me. USPS said maybe the Philippines postal office didn't send it yet or maybe it is in US custom already.

I also tried another tracker website and it said that the package was shipped on January 27 @ 7:48 and it is on transit. I don't know what to believe anymore.

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OhChuts
2/18/2016 07:13 EST

Ask the receiver to go to his local post office with the tracking numbers and ask if they can help.

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Philippines2016
2/18/2016 20:27 EST

Thank you.

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