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FRENCH SPEAKER - TECHNICAL SUPPORT AGENT AT GREECE
FRENCH SPEAKER - TECHNICAL SUPPORT AGENT AT GREECE
Responsibilities
- Work for one the best companies in the Technology Field
- Commitment to quality
- To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately
- To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
- To provide a high level of customer service to clients at all times.
- To work effectively as part of a team, developing effective and supportive relationships with colleagues.
- To troubleshoot through the use of open questions, support documents and system training.
- To have a sound knowledge of all products and services, understanding their use and functionality
Position Requirements High School, Less than 1 Year work experience
- Educational Level: High School Diploma or equivalent
- Technical Accreditations and Specializations: With Experience at Least 3 months in similar position (Technical Support or Costummer Care)
- Advenced Knowledge of PC (Hardware, Software, Internet), Knowledegement about the Apple Products
- Native French and fluent English as a second language
Required Language Skills:
French - Very good
English - Good
Additional Information / Benefits
Contract:
- Fixed Term Contract
- 8 hours per day / 5 day per week - working hours based on client’s needs, mainly Monday – Sunday: 08:00 – 24:00
- Travel Expenses are payed by our client (Only in European Union)
- Accommodation: Our client offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations
- The company also offers Greek lessons, free Real Estate Agency fee & other Benefits Questions to answer on applying for this job
Do you have experience at Technical Support?
Contact Name: Ghada Rahmouni - CBTalents
Please send a copy of your CV to this email address : rahmounighada.cbtalents@gmail.com
