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Google Voice porting

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Z16
7/8/2019 15:37 EST

I just... arrived in Portugal and I got Google Voice before we left USA, I ported my USA number in Google Voice and now I got the new Portuguese phone service so I can forwarding the calls to the new phone number, but when I trying to link with the new number Google is not accepting it (because it's not an American Phone#?) Has anybody had this problem before? Please Help.
Thanks.

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starsnstripes
7/9/2019 17:39 EST

You have to use a virtual private network like Tunnel Bear or LeVpn so that Google thinks you are in the States or give access to someone in the family that can login for you and set your Portuguese number. It could be easier to think again and use something like Vonage - you get better control with that.

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Wallvestor
7/10/2019 04:01 EST

If you will email me, I will call you and walk you thru set up. I've done 3 ports on two phones. It's very easy and works flawlessly.

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Z16
7/10/2019 10:26 EST

Thanks so much Wallvestor, this is my email: zbaltab@gmail.com, I will give you my phone if you can send me an email. I cound't send you a private post for some reason. Thanks again.
Z.

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Wallvestor
7/10/2019 10:53 EST

Hi Z16,

I will try to get you up and running with the following. If you have trouble, we can talk on the phone. But first do these things:

Go to your laptop and go to www.google.com/voice Log into your account and in the upper left corner click the 3 horizontal bars. Scroll down and click on Legacy Google Voice. Now, go to the upper right corner and click on the gear icon and choose settings. Here you will want to make the ported over number your main number. The temporary number you got to start the account can either be discarded or if you choose you can pay to retain it and both numbers will ring on your phone. I ditched mine and it goes away in 90 days. So, after you've made your ported over number the main number close out of this.

Get your phone. and uninstall the google voice app. Restart your phone. Re-install google voice. But, this time when you are prompted during set-up to choose another phone number to associate with your google voice account, choose "skip" and then continue on. Choosing "skip" is critical to our needs. It's not necessary to associate your old US number or for that matter your new Portuguese number to google voice for it to work.

Now test it with another phone that has a U.S. number. Maybe someone in the States or your wife's phone. You should be good to go! Lemme know how it goes.

P.S. If you have hangouts installed (an earlier dialing companion app to google voice), remove it. It's not needed anymore.

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CatherineOKC
7/13/2019 16:18 EST

I have read the info on google voice. I’m not technical so apologize if this was covered. I have google voice set up with my previous US mobile number. I’m going to the US soon and want to be able to use my phone. Vodaphone can set me up for 3 euros a day. Seems high. Right now if my US mobile number is called I get an email. Can I set it up to be able to make and receive calls? And once in the US do I need to be where there is WiFi to make calls without charge? Thanks.

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CatherineOKC
7/13/2019 16:19 EST

I have read the info on google voice. I’m not technical so apologize if this was covered. I have google voice set up with my previous US mobile number. I’m going to the US soon and want to be able to use my phone. Vodaphone can set me up for 3 euros a day. Seems high. Right now if my US mobile number is called I get an email. Can I set it up to be able to make and receive calls? And once in the US do I need to be where there is WiFi to make calls without charge? Thanks.

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Wallvestor
7/13/2019 17:57 EST

CatherineOKC....have you ported your U.S. number over to Google Voice? I get the impression you have not done that yet. You have to do that first. What you will be doing is transferring your U.S. number over to GV. Then, once that is done you will proceed with the instructions provided earlier. And, yes GV will send you an email for missed calls, voice mails left, and text messages.

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CatherineOKC
7/14/2019 05:07 EST

I did all that before I left US. Now I want to know 1. Can I use google voice in the US to make and receive calls? 2. Do I need to be at a WiFi spot to do it? I already get emails for missed calls which is fine when I’m in PT but trying to figure out how to have cell phone use while I’m in US.

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Wallvestor
7/14/2019 07:23 EST

OK Good. So all you need is a data connection from a SIM card you will need to purchase from a US carrier once you arrive. Last time I was in the US I got one at T Mobile for like $45 for a months use. Otherwise, you will need a wi-fi connection. Google Voice is a VoIP app that requires an internet connection. It is not cellular service.

I would encourage you to turn off data on your vodafone SIM upon landing, (or remove it), as your phone will start to update stuff as soon as you have landed in the U.S. This will create a charge for using data from vodafone as they allow you to have a data connection in the U.S., but it's VERY expensive. Beware.

All you really need is a data only plan, if you can find one. Try Cricket, Consumer Cellular or the other lower tier carriers. They may offer a data only plan.

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