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FRENCH SPEAKER - TECHNICAL SUPPORT AGENT AT GREECE

FRENCH SPEAKER - TECHNICAL SUPPORT AGENT AT GREECE

Location:
Athens Greece
Company:
CB talents
Details:

Responsibilities

- Work for one the best companies in the Technology Field

- Commitment to quality

- To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately

- To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.

- To provide a high level of customer service to clients at all times.

- To work effectively as part of a team, developing effective and supportive relationships with colleagues.

- To troubleshoot through the use of open questions, support documents and system training.

- To have a sound knowledge of all products and services, understanding their use and functionality

Position Requirements High School, Less than 1 Year work experience

- Educational Level: High School Diploma or equivalent

- Technical Accreditations and Specializations: With Experience at Least 3 months in similar position (Technical Support or Costummer Care)

- Advenced Knowledge of PC (Hardware, Software, Internet), Knowledegement about the Apple Products

- Native French and fluent English as a second language

Required Language Skills:

French - Very good

English - Good

Additional Information / Benefits

Contract:

- Fixed Term Contract

- 8 hours per day / 5 day per week - working hours based on client’s needs, mainly Monday – Sunday: 08:00 – 24:00

- Travel Expenses are payed by our client (Only in European Union)

- Accommodation: Our client offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations

- The company also offers Greek lessons, free Real Estate Agency fee & other Benefits Questions to answer on applying for this job

Do you have experience at Technical Support?

Contact Name: Ghada Rahmouni - CBTalents

Please send a copy of your CV to this email address :

Qualifications:

Responsibilities:

Language(s) Required:
French : fluent English : acceptable
Full/Part Time:
Full time
Salary:
Contact Name:
Ghada Rahmouni
Address:
Telephone:
Fax:

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