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Operations General Manager

We have an amazing opportunity for an individual with strong quick lube experience in the USA to develop and execute world class customer service standards for the company. This is a 2-Year Contract in Saudi Arabia.

Location:
Jeddah
Company:
Amy Cell Talent
Details:

Develop core customer service principles and standards and enhance the customer experience at all outlets Ensure that all employees provide outstanding customer satisfaction experience to all clients and ensure the Company is providing World Class Customer Service through the entire process Address Customer Issues and monitor problem customers/jobs and handle difficult customers Develop relationships with customers through successful management of product or service delivery Responsible for all corporate training. Design and deliver training programs and classes for all corporate and outlet locations Skilled in Team Motivation, Operations Management, P&L Management, Sales Management, and Schedule Control Recruit, hire, train and supervise quality employees to exceed the company customer’s expectations and develop employees Develop an expansion strategy across the country (60 currently to 250 Stations in the future) Willing to travel frequently across the kingdom

Qualifications:

Must have past Quick Lube experience and experience in running a Lube Location in management capacity.

Bachelor’s degree or appropriate technical training Ability to maintain individual productivity as well as coach and mentor other employees to do the same. Good organizational skills, time management skills, and the ability to communicate clearly with both staff and clients Effective interpersonal, oral communication skills.
Responsibilities:

Language(s) Required:
Full/Part Time:
Contract Full time
Salary:
US$80,000-100,000
Contact Name:
Bhavya Tummala
Address:
215 W Michigan Ave, Ypsilanti MICHIGAN USA 48197
Telephone:
734-747-2936
Fax:

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Apply Online at:
https://amycelltalent.applytojob.com/apply/i4goOYhiog/Operations-General-Manager-US-Experience-In-Quick-Lube-Service-Industry
Reference Code:
AmyCellTalentJeddah

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