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Operations General Manager
We have an amazing opportunity for an individual with strong quick lube experience in the USA to develop and execute world class customer service standards for the company.
This is a 2-Year Contract in Saudi Arabia.
Amy Cell Talent
Develop core customer service principles and standards and enhance the customer experience at all outlets
Ensure that all employees provide outstanding customer satisfaction experience to all clients and ensure the Company is providing World Class Customer Service through the entire process
Address Customer Issues and monitor problem customers/jobs and handle difficult customers
Develop relationships with customers through successful management of product or service delivery
Responsible for all corporate training. Design and deliver training programs and classes for all corporate and outlet locations
Skilled in Team Motivation, Operations Management, P&L Management, Sales Management, and Schedule Control
Recruit, hire, train and supervise quality employees to exceed the company customer’s expectations and develop employees
Develop an expansion strategy across the country (60 currently to 250 Stations in the future)
Willing to travel frequently across the kingdom
Must have past Quick Lube experience and experience in running a Lube Location in management capacity.
Bachelor’s degree or appropriate technical training Ability to maintain individual productivity as well as coach and mentor other employees to do the same. Good organizational skills, time management skills, and the ability to communicate clearly with both staff and clients Effective interpersonal, oral communication skills.
Contract Full time
215 W Michigan Ave, Ypsilanti MICHIGAN USA 48197
Apply Online at: https://amycelltalent.applytojob.com/apply/i4goOYhiog/Operations-General-Manager-US-Experience-In-Quick-Lube-Service-Industry