As a former ex-pat now living back in Ireland, I wanted to share a most unpleasant experience with a transport company who I entrusted with all of my worldly possessions. In doing so, I hope that as few people as possible suffer the same fate as I and around 15 other people have endured.
In June 2016 I was moving back to Ireland from Istanbul. I managed to find a transport company run by an Englishman operating out of his base in Bulgaria, who specialised in transport by road from Turkey to the UK. Having done my research on the internet , everything about the company seemed to be above board, and the owner appeared to be an honest individual. The cost for this service was £5 per Kilo for shipment to the UK and a further £2 a kilo for onward delivery to Ireland. I therefore boxed up my possessions and on June 22nd 2016, the company in question collected 11 boxes at a total weight of 160KG. For this, I completed a bank transfer for £1,120.
From this point everything went wrong. The owner of the company sub-contracted the work to a Turkish driver, who subsequently refused to deliver the goods of 15 people (myself included), because the owner of the company was refusing to pay him what he was owed.
To date, 1 year on, 15 people still await their goods. The owner has referred the matter to the UK police, who seem disinterested in the whole matter and have stated on several occasions that it is a civil matter that will need to be dealt with in a court of law. The owner of the company has not offered to pay a single penny back to anyone, despite not providing the service he was paid for. He will not provide us with any documentation or the name of his solicitor or insurance company, so that we can make a legal claim for re-imbursement of our money.
To date he continues to advertise his Tr-GB-Transport service and refuses to acknowledge any responsibility to the customers he has let down. He ignores our messages and if anything is put up on his website that he disagrees with, he deletes the message and blocks the person from his site.
Please, I implore everyone. Do not use this company. He provides no receipts, he clearly has no insurance and he takes no responsibility for things that have gone wrong.
If anyone needs to know the name of the company they can email me at [email protected]
Mark (Ireland)
In June 2016 I was moving back to Ireland from Istanbul. I managed to find a transport company run by an Englishman operating out of his base in Bulgaria, who specialised in transport by road from Turkey to the UK. Having done my research on the internet , everything about the company seemed to be above board, and the owner appeared to be an honest individual. The cost for this service was £5 per Kilo for shipment to the UK and a further £2 a kilo for onward delivery to Ireland. I therefore boxed up my possessions and on June 22nd 2016, the company in question collected 11 boxes at a total weight of 160KG. For this, I completed a bank transfer for £1,120.
From this point everything went wrong. The owner of the company sub-contracted the work to a Turkish driver, who subsequently refused to deliver the goods of 15 people (myself included), because the owner of the company was refusing to pay him what he was owed.
To date, 1 year on, 15 people still await their goods. The owner has referred the matter to the UK police, who seem disinterested in the whole matter and have stated on several occasions that it is a civil matter that will need to be dealt with in a court of law. The owner of the company has not offered to pay a single penny back to anyone, despite not providing the service he was paid for. He will not provide us with any documentation or the name of his solicitor or insurance company, so that we can make a legal claim for re-imbursement of our money.
To date he continues to advertise his Tr-GB-Transport service and refuses to acknowledge any responsibility to the customers he has let down. He ignores our messages and if anything is put up on his website that he disagrees with, he deletes the message and blocks the person from his site.
Please, I implore everyone. Do not use this company. He provides no receipts, he clearly has no insurance and he takes no responsibility for things that have gone wrong.
If anyone needs to know the name of the company they can email me at [email protected]
Mark (Ireland)
