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As the Contact Center manager you will be leading and managing a contact center team to achieve its goals and performance. BPO/Contact Center experience not necessary as we have an operations manager.
We are looking for Korean or Mandarin bilingual for Human resources. To be assigned in Makati City/ Pasay or Mandaluyong. Candidates outside the Philippines are welcome to apply! :)
We are a rapidly expanding international publisher and media sales agency with a proven track record across multiple continents. We are looking for the best B2B sales guys out there - We will pay top dollar to the right candidate. You will be prospecting US companies with opportunity for them to develop their Government accounts.
Start ASAP. Full-time. Office-based. Send your resume with your contact information to [email protected]
Berlitz Philippines is in urgent need of native (or near-native) German speakers for the German Language Instructors for our Manila (Makati & Ortigas), Cebu and Baguio learning centers. We also need part-time Japanese, Mandarin, and Korean instructors for our Manila learning centers. HIGH LEVEL (native or near-native) fluency of the language is required.
Will engage in forums and articles on different sites according to guide lines. Able to navigate through computer, web applications with ease. Flexible and willing to work in a fast-paced environment. Must be comfortable working within small teams, open-minded and prepared to take on new challenges and learn new skills. Upbeat, positive, kind, and empathetic personality preferred
Assignment summary: Will handle Communication / Culture and Customer Service Training. Development and delivery of Knowledge Management, along with the planning, delivery and evaluations of the related product training.
As the Contact Center/Customer Service manager you will be leading a contact center team to deliver the best customer service experience for our members while meeting or exceeding revenue goals and performance. Contact Center managers are responsible for motivating their team, developing supervisors and creating and implementing sales and service improvement strategies. The manager is required to implement and maintain quality control, ensure processes run efficiently, promote the general image of the company in a positive and professional manner, and provide coaching, supervision, recognition, guidance, training and motivation to the contact center team.
Customer eligibility verification, Maintain exclusive offers by verifying any customer segments online, Eliminates discount fraud and ensures margin protection, When instant eligibility verification fails, review teams need to do manual document review
Operational Excellence Manager at Gratitude Philippines Location: Gateway 2, CG2 Shift: 3PM – 12AM Remuneration: P200,000 (Negotiable) Industry: BPO
Bilingual Call Center Agents Needed - Philippine-based or International
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