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Playa del Carmen, Mexico

Expats Talk about Health Insurance and Healthcare in Playa del Carmen, Mexico

By Joshua Wood, LPC

Last updated on Sep 05, 2022

Summary: Expats and global nomads in Playa del Carmen, Mexico share their experiences with health insurance, healthcare in Mexico, local hospitals and specialists, quality of medical care and more.

William Russell Health Insurance
William Russell Health Insurance
William Russell Health Insurance
William Russell Health Insurance

How are healthcare services Playa del Carmen?

When we asked expats and global nomads about the quality of medical care in Playa del Carmen, they replied:

"Medical care is readily available in our area and we have a very nice private hospital called Hospitan. Another private hospital - not as well equipped - CostaMed. The doctors all speak English and as we have Global Health insurance, we have the option to choose any hospital or doctor we wish. Private hospitals are really the only way to go if you expect the type of facilities and services that you would receive in the United States. As Playa Del Carmen is a smaller community, many times you will need to go to Cancun for specific needs. They have several private hospitals - Galenia, a larger Hospitan. If you have a chronic medical condition you might want to check with either hospital to make sure that the resources you will need are available," commented one expat living in Playa Del Carmen, Mexico.

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Are healthcare and health insurance expensive in Playa del Carmen?

"Unfortunately, when I moved abroad I was hit by a taxi. I was taken to a public hospital. That experience was life changing... I had never seen the conditions that I saw there - bathrooms with no soap or tp - group recovery rooms - disorder. I immediately realized the importance of have PRIVATE health insurance, and went on a mission to find suitable insurance for my family. As we love to travel I found insurance that allows us to be covered ANYWHERE in the WORLD including the US - at a fraction of the price we were paying when living in the US. We can choose ANY HOSPITAL OR DOCTOR that we wish. The policy is in English, the office is located in Playa Del Carmen with courtesy translation service, and there is an in-claims department, finally they are partnered with an international law firm. I felt that was soooo important to myself and my expat friends, that I asked for a job selling this insurance. I have been retired for 15 years, but got into this business because it is something that I feel passionate about and know that all my expat friends need," mentioned another expat living in Playa Del Carmen.

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William Russell's private medical insurance will cover you and your family wherever you may be. Whether you need primary care or complex surgery, you'll have access to the best hospitals & doctors available. Unlike some insurers, we also include medical evacuation and mental health cover in our plans (except SilverLite). Get a quote from our partner, William Russell.
William Russell Health InsuranceExpat Health Insurance in Mexico

William Russell's private medical insurance will cover you and your family wherever you may be. Whether you need primary care or complex surgery, you'll have access to the best hospitals & doctors available. Unlike some insurers, we also include medical evacuation and mental health cover in our plans (except SilverLite). Get a quote from our partner, William Russell.
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What are emergency services like in Playa del Carmen?

When we asked about emergency services, members in Playa del Carmen wrote:

"Again,the best hospitals are PRIVATE - CostaMed and Hospitan. They are both located on the main highway that runs between Tulum and Cancun. In case of an emergency you simply dial "911". Of course, depending on your emergency, a patient may be brought to one of the hospitals mentioned above until stabilized and possibly moved to Cancun -where there are larger facilities and more medical equipment," mentioned another expat living in Playa Del Carmen.

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William Russell Health Insurance

William Russell's private medical insurance will cover you and your family wherever you may be. Whether you need primary care or complex surgery, you'll have access to the best hospitals & doctors available. Unlike some insurers, we also include medical evacuation and mental health cover in our plans (except SilverLite). Get a quote from our partner, William Russell.

Learn MoreGET A QUOTE

William Russell Health Insurance

William Russell's private medical insurance will cover you and your family wherever you may be. Whether you need primary care or complex surgery, you'll have access to the best hospitals & doctors available. Unlike some insurers, we also include medical evacuation and mental health cover in our plans (except SilverLite). Get a quote from our partner, William Russell.

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Will I need to travel to see a specialist?

"If I had the option, and I DO because I have international health insurance, I am covered in the US as well as anywhere in the world. Without a doubt, if physically possible, I would go to the US for anything major. If I was unable to travel back to the US, many people use the faculties in Cancun and Merida simply due to the fact that these are more populated areas and as a result have better equipped hospitals," mentioned another expat living in Playa Del Carmen.

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Are common prescription medications available in Playa del Carmen?

"Common prescriptions in the US do not require prescriptions in Mexico. There is an abundance of pharmacies everywhere in Mexico. Prices can vary greatly so it pays to shop around. Similares Pharmacies only offer generic brands and offer a further discount on Mondays. In general the cost of medicine is much cheaper in Mexico. All antibiotics require a prescription. ," said an expat in Playa Del Carmen.

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"We have several hospitals/clinics in town. But it is important that you go to a PRIVATE HOSPITAL. Expats will not be accustomed to using a public hospital in Mexico and I do NOT recommend it. The private hospitals are clean, take the patients right away, easy to get appointments without waiting for months, doctors speak English, doctors have an extra certification to work there, and overall you will have very good experience...as long as you have health insurance! I ran into an issue of not having health insurance and ended up in a public hospital. Not an experience I want to repeat. So, I now have a policy that allows me to choose ANY PRIVATE HOSPITAL OR DOCTOR ANYWHERE IN THE WORLD. My coverage also includes the US - but this is an option. I am paying a fraction of the price that I paid in the US. I love to travel and this insurance gives me piece of mind. If you need info please let me know," said an expat in Playa Del Carmen.

"We have one major private hospital in Playa. This is a really important thing to me as the public hospitals are not up to par with what expats are accustomed to coming from the US, Canada or Europe. The care is really outstanding in the private hospitals with most doctors speaking fluent English. They are also required to have an additional level of training to be able to work in a private hospital. I have been retired for 15 years but I actually sell international health insurance to expats which allows us to use ANY PRIVATE hospital or doctor in the world. I got involved in this because I was hit by a taxi cab about 15 years ago while traveling and ended up in a public hospital. The conditions were so bad - no soap or toilet paper in the bathrooms - 50 people in a group room..... I never wanted to be in that situation ever again. That was when I went quest for international health insurance. It is something critical to have," commented one expat living in Playa Del Carmen, Mexico.

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As a foreigner living in Playa del Carmen, will I have access to public healthcare? What is it like?

"As an expat, MOST people will purchase their own Expat Insurance which covers you in any PRIVATE HOSPITAL and allows you to use ANY DOCTOR you wish. Some policies can be quite expensive but others are actually very reasonably priced. For example a mother of 52 with two girls 11 and 13 pays about USD $1900 a year and the coverage INCLUDES the United States. only about $1000 EXCLUDING the United States. This is with a $1000 deductible. This is about the minimum starting point. But, the price of US coverage is just a FRACTION of what you would pay if you lived in the United States. Private insurance will typically exclude pre-existing conditions, but this is on a case-by-case basis. If you work in Mexico, you will have basic medical coverage called IMSS. All employers are required to pay into the system and it is like a socialized form of medical care for Mexico. It is BASIC because IMSS hospitals are not extravagant and will require you to produce a lot of paperwork and will also require a lot of time and patience. There is also health care for the poorest of the poor. In order to enroll you will be asked certain questions like - "is your floor dirt or tile", "do you own a tv"? If you have the means, I would recommend going Private as I can not recommend the public system or hospitals. If you are from the US, you will not be accustomed to the public hospitals and having to deal with the mountains of paperwork in Spanish. ," commented one expat who moved to Playa Del Carmen.

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About the Author

Joshua Wood Joshua Wood, LPC joined Expat Exchange in 2000 and serves as one of its Co-Presidents. He is also one of the Founders of Digital Nomad Exchange. Prior to Expat Exchange, Joshua worked for NBC Cable (MSNBC and CNBC Primetime). Joshua has a BA from Syracuse and a Master's in Clinical and Counseling Psychology from Fairleigh Dickinson University. Mr. Wood is also a licensed counselor and psychotherapist.

Some of Joshua's articles include Pros and Cons of Living in Portugal, 10 Best Places to Live in Ireland and Pros and Cons of Living in Uruguay. Connect with Joshua on LinkedIn.

Playa del Carmen, Mexico

William Russell Health InsuranceExpat Health Insurance

Get a quote for international health insurance from our partner, William Russell.
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William Russell Health InsuranceExpat Health Insurance

Get a quote for international health insurance from our partner, William Russell.
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