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8 years ago

Importing DVDs - HELP

8 years ago
I shipped 490 DVDs from California to Ajijic via FedEx. The package was clearly labeled as a personal collection of DVDs.

According to FedEx, Mexican customs will not allow the importation of more than 10 DVDs, and the packages must either be returned at our expense, or destroyed. They said a Brand Usage letter was required, which they stated was a letter of permission from the Brand owner, which is absurd as I suspect there are over 100 different brands in the collection of 490 DVDs, and no way I would ever be able to get those Brand Usage letters.

Does anyone have any useful advice on this matter? We've already paid over $600 to ship them down here, and FedEx wants more than that to return - plus the DVDs were never worth the $600+ shipping costs down here. The only value is purely sentimental. It looks like were going to lose both our DVDs and the $600+ we paid in shipping.

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Flexible solutions allow you to tailor your cover to meet your needs and budget. Use Promocode: LIFE10 and get 10% off your international health insurance for life!
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Flexible solutions allow you to tailor your cover to meet your needs and budget. Use Promocode: LIFE10 and get 10% off your international health insurance for life!
Get Quote

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Help others in Mexico by answering questions about the challenges and adventures of living in Mexico.

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