New Zealand Forum

sarahwj
Joined 2009
Posts: 1

15 years ago

Shipping companies

15 years ago

I just wanted to provide feedback on my experience with shipping items. I used Anglo Pacific and they were absolutely fantastic. The packers turned up at the promised time and did an excellent job, only 2 wine glasses broke. However, World Moving and Shipping were the NZ shippers used by Anglo Pacific and they have been completely useless. I had to continually chase them to arrange delivery. They didn't unpack and take away the packaging as promised. They were incredibly inflexible with delivery times. My flat mate had to accept the delivery for me. I had left my camera in its case in a place that I couldn't forget it when I went away for the weekend that morning, that evening I found the empty camera case under the bed in that room and no camera. The delivery men were the only people in the house all day except for my housemate. They were initially very good and passed this to the managing director who said he would talk to the drivers and get back to me. That was on the 15th December and to date I have not heard anything back from them despite 2 emails from me and one from my contact at World Moving and Shipping. I am also still waiting for one item to be delivered by them which they have failed to deliver twice despite me waiting for them. Basically I can highly recommend Anglo Pacific if they use a different carrier at the NZ end.

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