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7 years ago

Purchased Italia Rail Tickets

7 years ago
We are finally headed to Italy but on our US passports as the Italian consulate is so far behind, they still have not issued our Italian passports. We are tired of waiting so we will have to return to the US the beginning of November to get them. Meanwhile....

We purchased our rail tickets last night from Malapensa Airport to Parma. Here's my question: One of the emails says under Ticket Pickup & Valadation: "You are traveling on an eTicket, no paper ticket is needed prior to boarding the train. You will simply provide the ticket number (PNR) above to the Conductor for validation.

The second confirmation email says: "Go to a Trenitalia kiosk at the station at least 1 hour before departure to print your paper tickets. Enter ticket number and the lead passenger..... and under "Validation Required" "Your printed tickets require validation at one of the machines located on the train platforms. Insert tickets into machine for validation prior to boarding train.

So.. which is it? Both emails are from ItaliaRail. How do I know which to do??

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